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Privacy & Policy

Updated: January 2026

This Privacy Policy explains how Cosporti LTD (“Cosporti”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you access or use the Cosporti mobile application, website, and related services (collectively, the “Platform”).

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

 

1. DATA CONTROLLER

COSPORTI LTD
24 Fitzroy Square
London, W1T 6EP
United Kingdom
Email: info@cosporti.com

Cosporti is the data controller for the purposes of the UK GDPR, EU GDPR, and applicable data protection laws.

 

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

  • The Cosporti mobile application

  • The Cosporti website (including WordPress-based pages)

  • All related services, features, communications, and support interactions

 

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

When you register, create an account, or use the Platform, we may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Profile photo

  • City and sports preferences

  • User-generated content (activities created, descriptions, messages)

  • Support requests and communications

3.2 Authentication Data (Apple & Google)

You may sign up or log in using:

  • Apple Sign-In

  • Google Account

When you do so, we receive limited account information (such as name, email address, and a unique user ID) in accordance with the provider’s privacy settings. We do not access your passwords.

 

4. PAYMENT INFORMATION (STRIPE)

All payments on Cosporti are processed by Stripe.

  • Cosporti does not store credit or debit card numbers

  • Payment details are handled securely by Stripe

  • Stripe acts as an independent data controller for payment data

Stripe’s processing of personal data is governed by Stripe’s own privacy policy.

 

5. INFORMATION COLLECTED AUTOMATICALLY

5.1 Device and Usage Data

We automatically collect:

  • IP address

  • Device type, operating system, and app version

  • Browser type (for website users)

  • Pages or screens viewed

  • Dates, times, and interaction logs

5.2 Location Data

If you enable location services, we may collect approximate location data to show nearby activities. You can disable location access at any time via your device settings.

 

6. ANALYTICS, COOKIES, AND TRACKING TECHNOLOGIES

6.1 Analytics Services

We use the following analytics and performance tools:

  • Google Analytics

  • Google Search Console

  • Firebase Analytics & Crash Reporting

These tools help us:

  • Understand how users interact with the Platform

  • Improve performance and usability

  • Monitor errors and crashes

  • Analyse aggregated usage trends

Analytics data may include anonymised identifiers, device information, and usage patterns.

6.2 Cookies and Similar Technologies (Website)

Our website (including WordPress pages) uses cookies and similar technologies to:

  • Ensure proper functionality

  • Analyse traffic and usage

  • Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

 

7. WORDPRESS WEBSITE DATA

Our marketing website and content pages are built using WordPress.

When you interact with the website, WordPress may process:

  • IP address

  • Browser user agent

  • Pages visited

  • Submitted forms (e.g. contact forms)

This data is used solely for site operation, security, and communication purposes.

 

8. HOW WE USE PERSONAL DATA

We use personal data to:

  • Create and manage user accounts

  • Facilitate bookings and participation in activities

  • Enable payments and payouts

  • Communicate with users (notifications, updates, support)

  • Personalise content and recommendations

  • Monitor and improve the Platform

  • Detect fraud, abuse, and security incidents

  • Comply with legal obligations

 

9. LEGAL BASES FOR PROCESSING (UK & EU USERS)

Where required by law, we rely on the following legal bases:

  • Contractual necessity – to provide Platform services

  • Legitimate interests – improving services, preventing fraud, analytics

  • Consent – where explicitly required (e.g. cookies, marketing)

  • Legal obligations

 

10. DATA SHARING AND DISCLOSURE

We may share personal data with:

10.1 Service Providers

Including but not limited to:

  • Amazon Web Services (AWS) – hosting and infrastructure

  • Stripe – payment processing

  • Firebase – analytics, crash reporting, messaging

  • Google Analytics & Search Console

  • Apple and Google – authentication services

  • WordPress hosting providers

All service providers are contractually required to protect personal data and use it only for authorised purposes.

10.2 Other Users

Certain profile information (e.g. name, photo, activities) may be visible to other users when you interact on the Platform.

10.3 Legal and Regulatory Authorities

Where required by law or to protect legal rights, safety, or prevent fraud.

 

11. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the UK or EEA.
Where applicable, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Equivalent legal protections

 

12. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Analytics data may be retained in aggregated or anonymised form.

 

13. YOUR RIGHTS

13.1 UK & EU (GDPR / UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be made by emailing info@cosporti.com.

 

14. SECURITY MEASURES

We implement appropriate technical and organisational safeguards to protect personal data, including encryption, access controls, and secure infrastructure.

However, no system is completely secure, and we cannot guarantee absolute security.

 

15. CHILDREN’S PRIVACY

Cosporti is intended for users aged 18 and over.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted.

 

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Material changes will be communicated through the Platform or by email.

 

17. CONTACT INFORMATION

If you have questions or requests regarding this Privacy Policy:

Email: info@cosporti.com
Address:
COSPORTI LTD
24 Fitzroy Square
London, W1T 6EP
United Kingdom

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